Warranty
Lifetime Warranty:
KARA provides a Lifetime Warranty for plating of all our fine jewelry pieces, ensuring you can enjoy the jewelry the way you want to!
Claim Process:
- Capture a photo of the tarnished item.
- Email care@karajewel.co with your order number, photo evidence, and the claim.
- Self-ship the product to our official address (Office No. 415, 4th Floor, Options Primo Building, MIDC, 21 Passport office Lane, Andheri East, Maharashtra, Mumbai, India ) and share courier details with AWB number.
- Upon receiving the product, you'll receive your refund Immediately.
Exclusions from Warranty:
- Damage or breakage because of wear and tear.- Third-party resizing or alterations.
- Damage to zirconia Diamonds and Gemstones or Metal due to mishandling.
- Loss of Zircons, Diamonds or Gemstones on the jewelry
- Not applicable on Custom made rings.
Jewelry Care Tips:
- KARA jewelry is crafted for daily use. There are no do's and don'ts ! Just enjoy it everyday the way you want to!! It is suggested to follow the Jewelry care tips gives in jewelry Care Section. 
Breakage Warranty:
- KARA offers a customer-friendly breakage warranty.- In case of breakage during usage, claim 15% of the product value as refund.
